Legal

Refund Policy

Last updated: March 23, 2026

1. Overview

This Refund Policy outlines how payments, subscriptions, and refunds are handled on BrewmyApp. By using the Service, you agree to this policy.

All payments for BrewmyApp are processed by Paddle, our authorized reseller. Refunds are governed by Paddle's Buyer Terms and Refund Policy.

2. Free Design & Preview

BrewmyApp allows users to design, configure, and preview their mobile applications completely free of charge.

Users can fully customize and test their app's layout, features, and user experience before purchasing any paid plan.

3. When Charges Apply

BrewmyApp charges users for enabling build functionality through a paid subscription.

To generate production-ready mobile applications, users must:

  • Subscribe to a paid plan
  • Connect their own Expo account for build services

BrewmyApp does not charge per build.

4. Refund Policy

Unless required by applicable law, payments are generally non-refundable. However, refunds may be available under the following conditions:

  • Refund requests may be submitted within 14 days of the transaction date
  • Eligibility for refunds is determined by Paddle on a case-by-case basis
  • Refund approval may depend on factors such as usage, nature of the service, and applicable laws
  • In certain regions, local consumer protection laws may provide additional rights (such as statutory withdrawal periods)

If a refund is approved, access to the Service may be revoked.

To request a refund or for any payment-related queries, users should contact Paddle directly via: https://paddle.net/

Users can look up their purchase and submit a refund request using Paddle's support assistant.

5. Third-Party Dependencies (Expo)

Certain features of BrewmyApp rely on third-party services, including Expo Application Services (EAS), which are connected through the user's own account.

Limitations, quotas, failures, or changes imposed by these third-party services may affect functionality. Refund eligibility in such cases is determined in accordance with Paddle's Refund Policy and applicable laws.

6. Subscription Cancellation

Users may cancel their subscription at any time through their dashboard.

Cancellation takes effect at the end of the current billing period. Refunds, if applicable, are handled in accordance with Paddle's Refund Policy.

7. Failed Builds & Technical Issues

Builds are executed through the user's connected Expo account.

BrewmyApp is not responsible for failures caused by:

  • Expo service issues
  • Account limitations or quotas
  • Misconfigurations in the user's project or app store accounts

If a failure is caused by a verified issue within BrewmyApp, we will provide reasonable assistance to resolve the issue.

8. Chargebacks & Disputes

Users are encouraged to contact Paddle before initiating a chargeback or payment dispute.

Initiating a chargeback may result in temporary suspension of access to the Service while the matter is reviewed.

9. Discretionary Considerations

All refund requests are reviewed by Paddle on a case-by-case basis in accordance with their policies.

Any refund granted is discretionary and does not create an obligation for future refunds.

10. Contact Us

For product-related questions or support, please contact:

Email: support@brewmyapp.io

For refund requests and payment-related queries, please contact Paddle via: https://paddle.net/